Privacy policy.

Last updated: 10 June 2026

The short version: we collect what we need to write your song and get it to you, we don't sell it, and you can ask us to delete it. The longer version follows.

What we collect

• Order details - your email, the occasion, and the stories and facts you tell us about the person the song is for.
• Payment - handled entirely by Stripe. We never see or store your full card details; we keep a record of what was paid for which order.
• Account sign-ins - we use passwordless magic links, so there's no password to store. A session cookie keeps you signed in after you open one.
• Usage analytics - see "Analytics and advertising" below.

What we use it for

• Writing, producing, and delivering your song - the details you share go to the small team working on it, and nowhere else.
• Emailing you about your order: sign-in links, delivery, and revision updates.
• Returning-customer perks, like your encore discount code on your account page.

We don't sell your data, and we don't add you to marketing lists you didn't ask for.

Songs about other people

By nature, you'll tell us things about someone else. Share only what you're comfortable being sung about, and keep it kind - see our terms. The stories you send are used to write the song and are kept with the order so we can handle revisions.

Share links

Delivered songs get a private, unguessable share link and QR code. The share page shows the song and its title - not your email or your order notes. Anyone with the link can listen, so share it deliberately. Email us if you want a link disabled.

Analytics and advertising

• DataFast - privacy-friendly site analytics, so we can see which pages people visit. No cross-site tracking profiles.
• Meta (Facebook) Pixel - measures whether our ads work by reporting events like page views and purchases to Meta. Meta's use of this data is covered by their own privacy policy; you can limit ad tracking in your browser and your Meta ad preferences.

Cookies and local storage

• A session cookie when you sign in to your account (essential, expires).
• Your region/currency choice from the footer switcher, kept in your browser's local storage.
• The analytics and pixel scripts above may set their own cookies.

Where it lives and how long

Orders and audio are stored on our secure cloud storage and kept so your account page keeps working and your songs stay listenable. Want an order, a share link, or everything we hold about you deleted? Email us and we'll do it.

Your rights

You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. One email does it: [email protected]. We'll respond promptly - a human reads that inbox.